Creating a custom rug with Rug Prime is simple. Start by sharing your idea or uploading an image on our Custom Rugs page—it could be a design, logo, or even a sketch. Our team will turn your vision into a detailed digital artwork, giving you a clear preview of how your rug will look.
You’ll have the opportunity to refine every detail with free revisions until it’s perfect. Once finalized, we’ll work with you to choose the ideal colors and materials. Your bespoke rug is then handcrafted with care and delivered straight to your door.
Ready to bring your vision to life? Visit our Custom Rugs page
For our pre-designed rugs, delivery typically takes 1-2 weeks. Custom rugs require more time to ensure perfection, with an estimated delivery window of 3-4 weeks. Every piece is handmade with care, so it’s worth the wait.
We take pride in ensuring your rug matches your expectations. For custom rugs, you’ll approve a detailed digital design before production, so there are no surprises. Our pre-designed rugs are photographed to reflect their true colors and details.
If something isn’t right, contact us within 14 days of delivery, and we’ll work with you to find a solution, whether it’s an exchange, adjustment, or return. Your satisfaction is our priority.
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